Student Services and Resources
Academic Services
Millican Hall 210, (407) 823-2691
This office is responsible for administering state and university academic policies pertaining to academic record changes, curriculum file management, the degree audit program, and university-wide academic policies and graduation requirements. The primary goal of the office is to apply these policies fairly, promptly and evenly according to established guidelines, as well as to provide a prompt response to requests from students, faculty, and staff and to maintain accurate and effective computer records for advisement and graduation certification.
UCF Southern Region, UCF Daytona Beach and Rosen College of Hospitality Management Campus Life
Interim Director Southern Region: James C. Smith, Jr.
Director Daytona Beach: Diana L. Weidman
Director Rosen College: Tony Perry
Cocoa Campus Life Office:
Building #3 Room 231 (321-433-7950)
Daytona Beach Campus Life Office:
Building #140, Room 107 (386) 506-4024
Rosen College of Hospitality Management Campus Life Office:
Student Administrative Services, Room 201L
The Southern Region, Daytona Beach and Rosen College of Hospitality Management Campus Life offices provide student services at the area campuses including orientation, career advising, veteran affairs, international student services, and accommodations for disabled students. In addition, they provide programs, assistance to clubs and organizations, miscellaneous test information, and work closely with the Student Government Association.
Campus Life
Associate Vice President: Dr. Craig E. Ullom, SU 304, (407) 823-2626
The Campus Life unit develops partnerships to provide meaningful programs, quality services, and personal growth opportunities for students in learning environments. Campus Life promotes personal excellence, healthy lifestyles, leadership development, and community responsibility. Departments in Campus Life include: Student Leadership Programs (LEAD Scholars Program, Greek Affairs, Student Activities, United Campus Ministries), Campus Life Facilities (Student Union, Recreation and Wellness Center, Student Legal Services, Office of Student Involvement, Student Government Association and Student Organizations), Student Rights and Responsibilities (Student Conduct, Dispute Resolution), Student Health Services, Housing and Residence Life, and Off-Campus Student Services. For more information, visit the website at www.campuslife.sdes.ucf.edu/.
Campus Ministries, United
Director: Charmaine Townsend, SRC 172, (407) 823-5336
The United Campus Ministries program is a combined effort of a wide variety of religious persuasions providing students with professional personnel who will encourage spiritual, moral, and social opportunities in a spiritual context within the university community. They offer counseling, scripture study, public lecture and discussion programs, fellowship, recreation, and worship services. For more information, visit the website at http://www.ucm.sdes.ucf.edu/.
Career Services and Experiential Learning
Executive Director: Melanie Parker, Bldg. 7F, Room 185, (407) 823-2361
Career Services and Experiential Learning (CSEL) offers a comprehensive range of services to help UCF studetns of any major reach their academic and career goals with a talented staff of career and experiential learning specialists. These comprhensive services are designed to help First Year through Graduate students with all phases of career development and applied learning experiences to include:
- Major and Career Choices
- Academic and Career Information
- Experential Learning Opportunities (co-op, Internships, Service Learning
- Resumes and Cover Letters
- Interviewing Skills
- Job Search Strategies
- Employment Assistance (Career Fairs, On-Campus Recruiting, Job Postings and Resume Referrals)
- Graduate School Information
Computer Services and Telecommunications
Director: Robert Yanckello, CSB 305, (407) 823-2711
Computer Services and Telecommunications provides central support services for instruction and research computing, administrative data processing, telecommunications networks, e-mail, telephone, information technology training, user help, and microcomputer technology to the university.
Central instruction and research computing is provided primarily by computers located on the main campus as follows: Novell LAN fileservers, Sun Enterprise servers, and other Internet and campus facilities. Public access PC labs are located in Computer Center II (CCII), Classroom Building I (CL1-101), Education (EDU), and the Business Building (BA). UNIX workstations are available in Computer Center II (CCII). Macintosh labs are available in CCII and EDU. Public access labs are available to faculty and students. Most labs are open seven days a week with extended hours. The CyberKnight Center is available in CCII to assist students with computer and Internet needs.
Web services are available at connect.ucf.edu for registration, grades, and financial aid information. Campus information kiosks are available in several campus buildings for frequently asked questions and individual student record information. Additional information is available on the UCF website http://www.ucf.edu. Access to Internet and campus information servers is available to our students through Pegasus accounts provided to all newly enrolled students.
The university also operates a full-service computer store in the Student Union, which provides the UCF community a source for quality computer products and services at competitive prices. The store is an authorized campus re-seller for Dell, Apple, Microsoft, and many other products. Maintenance and training support are also available from the store.
Counseling Center
Associate Director: Dr. Rich McLaughlin, Bldg 27, (407) 823-2811
The University of Central Florida Counseling Center is the only campus agency designated to provide comprehensive psychological services to enrolled students. The center is composed of a professional staff of psychologists and mental health counselors, who provide both a confidential atmosphere and a safe environment in which students may explore and resolve issues of concern. The center maintains and assures confidentiality as provided by law. The center also proivdes advanced training and supervision for graduate students in counseling. The center is open Monday through Friday and operates on an appointment basis. The following counseling services are offered: crisis intervention, personal counseling, career counseling, couples/conjoint counseling, and group counseling. For additional information, visit the website at www.counseling.sdes.ucf.edu
Course Development and Web Services
Director: Barbara Truman
LR 107, (407) 823-3718
Course Development and Web Services (CDWS) is the primary unit responsible for Web-related services including online courses, www.ucf.edu, WebCT support, and associated professional development, multimedia production, and standards development.
CDWS produces instruction, images, video, interactive courseware, programming, databases, software applications, CD-ROMs, and other digital media applications. Students known as Techrangers are recruited, trained, and certified each semester from a variety of academic programs to work with faculty, departments, and students to create collaborative digital media projects.
Applications created by CDWS include:
- UCF's Virtual Tour -- http://www.ucf.edu/vtour
- IDL6543: faculty development course offered twice each year to build online courses -- http://reach.ucf.edu/~idl6543
- WebCT Academy: courses offered year-round to faculty and teaching assistants -- http://reach.ucf.edu/~webct411
- AskUCF: online database of questions and answers used campus-wide -- http://ask.ucf.edu
Special events are held regularly to promote campuswide participation and web-related research and development. For more information about Course Development and Web Services, visit the website at http://cdws.ucf.edu
Creative School for Children
Director: Marcia Diebler, CSC, (407) 823-2726
The Creative School for Children (Educational Research Center for Child Development) provides an educational program, including kindergarten-first grade, for children two through five years old. The daily program is planned and conducted by degreed teachers offering a wide variety of experiences in art, music, language, motor skills, science, math, social studies, perceptual development, socialization, and self-discovery. Planned and spontaneous field trips and special family programs are a part of the yearly schedule. Experiences in observation and training in academic areas are also made available to university students. Opportunities for educational research are available to university faculty and graduate students. For more information about the Creative School for Children, visit the website at http://www.sdes.ucf.edu/campusmap/Creative_School_SDES.htm.
Dispute Resolution Services
Coordinator: Sylvia Farris, SRC 150, (407) 823-3477
Dispute Resolution Services serves the university community by offering mediation training and services directed at resolving interpersonal disputes while promoting individual responsibility. Mediation is a private, voluntary, decision-making process in which one or more impartial persons, the mediator(s), assist people, organizations, and communities in conflict to work toward a variety of goals. This service is available to the university community and is encouraged for those who have been unsuccessful in resolving their differences. Mediation training is conducted once per semester and is offered at two different levels: 1) a basic introduction to conflict resolution skills and mediation techniques session, and 2) as an advanced mediation techniques session. Mediation training and services are provided to students, faculty, and staff at no charge. Dispute Resolution Services also offers educational workshops and outreach programs to foster understanding and promote harmony within the university community. Learn more by visiting the website at www.drs.sdes.ucf.edu/
Housing and Residence Life
Director: Christi Hartzler, HAB 101, (407) 823-4663
Regularly enrolled single students paying registration fees for a minimum of nine semester hours may apply for assignment to University residence, consisting of residence halls and apartment-style units. Priority in the residence halls is given to incoming freshmen who occupy approximately 70 percent of the university's housing capacity, and current residents, who occupy most of the University's remaining spaces. Upper-level single students are given priority for assignment to the University's on-campus apartment-style residential facilities on a space-available basis. There is no on-campus married student housing.
Applications and other information concerning university housing may be obtained by consulting the Department of Housing and Residence Life, P.O. Box 163222, UCF, Orlando FL 32816-0222, (407) 823-4663 and referring to our website http://www.housing.ucf.edu.
International Services Center
Director: Nataly Chandia
CMMS (Building #81), (407) 823-2337
The International Services Center (ISC), a unit of the Division of Graduate Studies, provides assistance and information to the University of Central Florida international community. Its function is to serve as a unit of advocacy and support, assist in adjusting to a new academic environment and culture, and provide immigration and other advising to prospective, new and currently enrolled international students and scholars at the University of Central Florida. A wide range of special services are offered to help international students and scholars maintain their non-immigrant visa status. This includes issuing necessary USCIS documents to facilitate visa issuance abroad, transfer procedure and employment authorization. Counseling and assistance on personal, financial, academic, and cultural concerns are also provided to the international students and scholars within the university community. The ISC is committed to providing accurate, updated and timely information on issues and needs pertinent to international students and scholars. Another important role of the center is to enhance international awareness and cross cultural understanding through educational, cultural and social programs and activities.
Intramural Sports
Associate Director: Jim Wilkening, Recreation and Wellness Center 204, (407) 823-2408
The UCF Intramural Sports program offers the opportunity to participate in more than 40 action-filled team, dual, and individual sports including perennial favorites flag football, basketball, soccer, and floor hockey. Several divisions of competition are offered to accommodate various skill levels.
A unique aspect of the UCF program is referee development in which you will be trained to officiate at sports events, earn money on campus, and get an opportunity to work in the Orlando community. To sign up as a team or individual, and for more information, visit http://www.imsports.ucf.edu/. Get involved and remember to take a little time each day to play.
Multicultural Academic and Support Services (MASS)
Interim Associate Director: Celeste Ferguson, HPH 221, (407) 823-2716
The Office of Multicultural Academic and Support Services (MASS) provides comprehensive academic support, cultural enrichment, consultation, and referral services that promote the recruitment, admission, retention, and graduation of African American, Hispanic American, Asian American and Native American students. MASS offers personalized advising and support, monitors academic progress, sponsors a six week summer program, called Seizing Opportunities for Achievement and Retention (SOAR), and designs and coordinates cultural and social activities to assist multicultural students in realizing their academic, career and personal goals. MASS serves as the focal point of operations in addressing the specific needs, issues and concerns that confront multicultural students at UCF.
Off-Campus Student Services
Director: Dr. Jimmy Watson, HAB 105, (407) 823-6505
Off-Campus Student Services (OCSS) assists students in their search for off-campus housing accommodations. OCSS provides listings of off-campus apartments and resources for students needing to find roommates, storage, sublease, transportation, and furniture rental information.
Off-Campus Student Services also provides UCF students living off-campus with information regarding a variety of on-campus programs and services. OCSS fosters a supportive environment for off-campus students by providing advocacy for resolving problems "on the spot" or through campus referrals, and exploring other available resources for students. Students are welcome and encouraged to utilize the services offered by Off-Campus Student Services, and to become "connected" with the many benefits campus has to offer. For more information about Off-Campus Student Services, visit the website at www.housing.ucf.edu/offcampus/index.html
Office of Instructional Resources
Director: Dr. Ruth Marshall
Classroom Building I, Room 203
(407) 823-2571
The Office of Instructional Resources (OIR) supports UCF administrators, faculty, and staff with multimedia design and production, digital media, webcasting, video production, audio production, photography, graphics, and a full range of multimedia classroom support services. OIR manages UCF's interactive video network, which includes seven origination rooms on the main campus and ten receive rooms at branch campus locations. OIR's facilities include the Digital Image Processing Lab (DIPL), located in the Research Pavilion in the Central Florida Research Park. In association with its community partners, DIPL offers UCF faculty access to state-of-the-art digital imaging technologies including digital image processing, digital document scanning, and CD-ROM production. OIR's Faculty Multimedia Center (CL1 202) provides multimedia production, image scanning, slide scanning, CD-ROM production and duplication, graphics for brochures and posters, and training resources for faculty using Macintosh and Windows personal computer systems. OIR's Interactive Video Classroom (CL1 320) is used for videoconferencing and ITV course origination. The room also provides faculty with an excellent location for training in ITV production and delivery skills. OIR also supports over ninety advanced multimedia classrooms located throughout the campus.
The ITV network services several area campus sites, including the UCF Downtown Center, the branch campuses at Brevard and Daytona, and other off-campus instructional sites such as South Orlando, Palm Bay, Valencia Community College's west campus, and Lake Sumter Community College at Clermont. OIR also provides Ku and C-band satellite reception, cable television delivery on the main campus, and ISDN (384K) videoconference and services. For more information about the OIR, visit the website at http://www.oir.ucf.edu
Office of Student Conduct
Assistant Director: Dana Juntunen, Ferrell Commons 154, (407) 823-2851
The Office of Student Conduct addresses alleged violations of the Rules of Conduct contained within the student handbook, The Golden Rule. This office is also responsible for advising students of their rights during the Student Conduct Review Process, discipline certification, and student eligibility checks. The Office of Student Conduct annually publishes the student handbook, The Golden Rule, which contains more detailed information on student life. Copies may be obtained in FC 154, or may be viewed on the web at: www.goldenrule.sdes.ucf.edu.
Office of Student Rights and Responsibilities
Director: Patricia MacKown, Ferrell Commons 155, (407) 823-6960
By offering a wide range of services designed to assist as well as educate students in resolving their disputes, the Office of Student Rights and Responsibilities (OSRR) combines Student Legal Services, Dispute Resolution Services, and the Office of Student Conduct. OSRR provides a forum that contributes to the individual growth and development of the student's knowledge of community responsibilities, due process, conflict resolution skills, and university student conduct rules. Our resources are more effectively used by combining and referring within the judicial knowledge base that exists within these three services. For further information, visit the website at http://www.osrr.sdes.ucf.edu
Office of Student Financial Assistance
Executive Director: Mary H. McKinney, MH 120, (407) 823-2827. For appointments, call (407) 823-5285
The primary role of this office is to provide financial assistance to students and families, allowing them to participate fully in the total educational experience. The office is responsible for coordinating and processing all resources for both undergraduate and graduate students. It also serves as the Undergraduate Student Personnel Office. Students may contact the Office of Student Financial Assistance to receive individual, comprehensive counseling by telephone or to schedule an appointment with a counselor. The office provides a complete line of services regarding financial assistance to all students. For more detailed information, visit the website at: http://finaid.ucf.edu/.
Office of Student Involvement
Director: Dr. Kerry P. Welch, SU 208, (407) 823-6471
The Office of Student Involvement provides programs, resources, and services that enhance student life at the university. The office oversees registrationand management of more than 350 student organizations (academic/preprofessional and honorary, sports clubs, military, religious, special interests, minority/international, and service groups) and advises the Campus Activities Board (CAB), Fraternity and Sorority Life, Homecoming, Knights of the RoundTable (KoRT), Late Knights, the Multicultural Student Center (MSC), Student Government Association, and Volunteer UCF (VUCF). For more information, visit the website at http://www.osi.sdes.ucf.edu.
Recreation and Wellness Center
Director: William Ehling, RWC, (407) 823-5011
The Recreation and Wellness Center (RWC) offers cardiovascular training equipment, weight training equipment, group exercise rooms, basketball courts, an indoor track, sand volleyball courts, a swimming pool, and a climbing wall. The UCF Wellness Center, also housed with RWC, sponsors a wide variety of health-related classes, lessons, and programs throughout the year. Playing fields and tennis courts adjacent to the center are available to students when not in use for scheduled events. The Recreation and Wellness Center is open to all students with a valid UCF ID. Memberships are available for non-students. The RWC staff also operates the Lake Claire recreation area, which is located just north of Greek Row. Lake Claire offers picnic facilities, watercraft, and a nature trail.
Registrar's Office
University Registrar: Dr. Dennis J. Dulniak, MH 161, (407) 823-3100
The Registrar's Office, with a commitment to quality service and leading edge technology, provides efficient registration, effectively meets student administrative needs, and ensures a complete enrollment process from registration through graduation. The office maintains the integrity of academic records and coordinates and enforces University policies and procedures campus-wide through cooperation, communication, and leadership. The Registrar's Office is responsible for the management and publication of course offerings, the Undergraduate Catalog, Schedule Web Guide, and the efficient utilization of classroom resources. For further information, visit the website at http://registrar.ucf.edu.
Student Disability Services
Director: Dr. Philip Kalfin, Ferrell Commons 132, (407) 823-2371
The Office of Student Disability Services provides information and individualized services consistent with the student's documented disability. Such services may include, but are not limited to, orientation to campus facilities and services, assistance with classroom accommodations, assistance with course registration, disabled parking decals, counseling, and referral to campus and community services for students with disabilities.
To be eligible for disability-related services, individuals must have a documented disability as defined by federal and state laws. Services are available to students whose disabilities include, but are not limited to, hearing impairment, manual dexterity impairment, mobility impairment, specific learning disability (such as dyslexia), speech impairment, visual impairment, or other disabilities requiring administrative or academic accommodations. Individuals seeking services are required to provide documentation from an appropriate health care provider or professional.
If a student needs special admission consideration based on a disability, the student should answer this question on the Application for Admission form and send the requested appropriate documentation to the Admissions Office. Students who have a disability that may require special assistance are requested to voluntarily contact the Office of Student Disability Services. All information is confidential and will be used only to assist the student. Information and assistance are available for faculty members working with students with disabilities. A Telecommunication Device for the Deaf (TDD)/Text Telephone (TTY) is available for hearing-impaired or speech-impaired persons with TDDs/TTYs to contact the university. Call (407) 823-2116, for TDD/TTY phone calls only. For more information, visit the website at http://www.sds.ucf.edu/.
Student Government Association
Director: David L. Pavlonnis, SU 214, (407) 823-2191
The Student Government Association's (SGA) purpose is to represent student views on issues affecting UCF and to promote progressive changes that improve campus life. In advocating better communication and understanding among the UCF family, SGA also provides numerous services which impact student life. These services currently include computer labs, discount tickets to movie theaters and theme parks, free local calling on campus telephones, funding for legal services, recreational services and Campus Activities Board programming. Money allocated by the Student Government Association for these services comes from activity and service fees which students pay during registration. Additionally, UCF clubs and organizations may receive funding for events, projects and travel to conventions. SGA coordinates its efforts with the Florida Student Association in lobbying for students' rights on local, state and national government levels. For more information, visit the website at http://www.sga.ucf.edu/home/.
Student Health Services (SHS)
Director: Robert Faust, SHC, (407) 823-2701
Recognizing the importance of lifestyle in health and the prevention of disease, Student Health Services combines quality care for illness and accidents with an aggressive health education and lifestyle enhancement program. A Student Wellness Advocate Team (SWAT) enhances the health promotion efforts of the Wellness Center.
The Student Health Center (SHC) is staffed by physicians, advanced registered nurse practitioners, physician assistants, registered nurses, pharmacists, and a full complement of other medical support personnel. Full referral service to Orlando area specialists is established.
Each health fee paying student is entitled to the benefits provided through Student Health Services and outlined in printed material available in the Student Health Center. Most office consultations and programs are provided without additional costs. Laboratory tests, X-rays, medications, and some supplies require additional but significantly reduced payments which may be made with cash, credit card, personal check, or charged to the student's account. For more information, visit the website at http://www.shs.ucf.edu.
Student Legal Services
Director: Patricia MacKown, Ferrell Commons 155, (407) 823-2538
Student Legal Services provides students with advice and consultation including court representation in selected areas of law such as landlord/tenant, consumer, simple wills, traffic, and criminal. Each eligible student (an undergraduate or graduate student currently enrolled at UCF) is entitled to consult with a Program Attorney about any legal matter not excluded by program guidelines free of charge. Students in need of legal services should contact Student Legal Services at (407) 823-2538. This service is by appointment only, and no legal advice is given over the phone.
Student Union
Director: Suzanne Halpin, SU 312, (407) 823-2117
The Student Union is the meeting place on campus and provides the campus community with a variety of meeting places, offices, programs, and services. The Union is home to a great variety of restaurants including Joffrey's Coffee, Smoothie King, Steak Escape and Uncle Al's, Subway, Burger King, Sbarro, Baja Burrito Kitchen, Mrs. Field's, Pretzel Time, and Wackadoo's Grub and Brew. Retail stores include Park Avenue CD's Jr., Greek Unique, KnightStop Convenience Store, Ticketcenter, Kaplan Test Prep and Admissions, College Optical, and the UCF Computer Store. Other services in the Union are the SGA Ticket Center, U.S. Postal Center, and ATMs from SunTrust, Bank of America, and the UCF Credit Union. For more information, call (407) 823-0001.
Transit Services
Web address: http://parking.ucf.edu/Transit.html
Through joint efforts of UCF and LYNX, UCF students, faculty, and staff have a number of transit options. Three bus routes serve UCF from Oviedo, Downtown Orlando, and Valencia Community College East campus. Through the use of these routes, commuters can connect to most anywhere in Greater Orlando. These buses normally operate at 30 to 60 minute intervals. The cost to ride LYNX is $1.50 per ride. Special passes are available at discounted rates. Route maps may be obtained at the Millican Hall Information kiosk or by calling LYNX at (407) 841-8240.
The Student Transportation Shuttle Service provides intracampus transit for student resident communities, as well as throughout the Research Park area. This service consists of fixed routes operating on 15-minute intervals. All students, faculty, and staff are eligible to ride the shuttle at no per-trip cost. Route maps may be obtained through the Parking Services web page at http://parking.ucf.edu.
UCF Alumni Association
Director: Thomas Messina, Fairwinds Alumni Center, (407) UCF-ALUM
Web address: http://www.alumni.ucf.edu
The University of Central Florida Alumni Association is a community. It's a group of people that have a UCF experience, who care about the university and who want to stay connected to it. The Association was developed to maintain awareness and support of the university by our alumni. Membership is open to all alumni and friends of the university.
UCF Bookstore
General Manager: Denise Berrios, P.O. Box 162444, Orlando, FL 32816-2444; (407) 823-2665
The UCF Bookstore is operated under a contractual agreement with Barnes and Noble. The Bookstore is located in the John T. Washington Center and is open to the public. In addition to textbooks and school supplies, this facility offers a complete line of UCF insignia clothing and gift items, as well as a full service Starbucks cafe. For more information visit the website at http://ucf.bkstore.com
University Libraries
Director: Barry B. Baker
Associate Director for Administrative Services: Frank R. Allen
Associate Director
for Public Services: Margaret K. Scharf
LR 512, (407) 823-2564
Librarians: Barbara J. Alderman, Buenaventura B. Basco, Penny M. Beile, Tim Bottorff, Lyn S. Case, Linda K. Colding, Eda M. Correa, Doug Dunlop, J. Richard Gause, Jr., Donna R. Goda, Richard H. Harrison II, Carole S. Hinshaw, Athena R. Hoeppner, Selma K. Jaskowski, Elizabeth E. Killingsworth, Marcus D. Kilman, Allison O. King, Cynthia M. Kisby, Elizabeth Konzak, Cheryl G. Mahan, Jason Martin, Harold D. Mendelsohn, Kimberly K. Montgomery, Renee Montgomery, Jeanne M. Piascik, Meredith C. Semones, Kristine Shrauger, Roger D. Simmons, Marilyn R. Snow, Peter Spyers-Duran II, Mem T. Stahley, Catherine Steffens, Carla M. Summers, Terrie K. Sypolt, Andrew Todd, Rachel G. Viggiano, Jeannette A. Ward, Jack L. Webb, Ying Zhang.
The main University Library has a collection of more than 1.6 million volumes, including 16,500 serial subscriptions. In addition to bound volumes, the library owns approximately 2.9 million microforms and 45,000 media titles. UCF is a partial depository for both United States and Florida government publications and is a U.S patent depository. The library is open approximately 105 hours per week including evenings and weekends. Current hours are available on the website: http://library.ucf.edu/administration/hours/ or by calling (407) 823-2564.
More than 240 computer workstations are available for public use on all floors of the University Library. Included in this total are 60 laptops equipped with wireless cards that can be checked out for use anywhere in the library building. Patrons who have laptops with wireless cards can also bring their own computers and connect to the library's electronic resources and the Internet from anywhere in the building. The library also has two classrooms outfitted with 41 computer workstations for hands-on instruction in the use of electronic resources.
The library's web-based catalog, can be accessed from any personal computer with internet connection. The library's homepage also offers a gateway to hundreds of electronic databases, the catalogs of other state university system libraries, and the community college system libraries. For help and advice in the use of the library and its materials, the Reference Desk is open during most library hours. Librarians are on duty to assist in the use of the online catalog, electronic reference sources, and other library collections. Assistance is also available through the Ask a Librarian service, by telephone at (407) 823-2562 or at http://library.ucf.edu/ASK/.
The Interlibrary Loan and Document Delivery Services Department (ILL) assists students in obtaining materials not owned by the library. Most book loans and photocopied materials can be acquired free of charge within two weeks. Request forms are available on the ILL website at http://library.ucf.edu/ill or at the ILL Office (Room 221). For more information, call (407) 823-2383 during office hours, or visit the ILL website.
Special services are provided for people with disabilities. By using WebLUIS, students can determine the availability of books they need and telephone the library to request that books be retrieved from the shelves and brought to them at the circulation desk. A Kurzweil reading machine is available in the library for people with visual impairments; students may arrange for instruction in its use. Through the cooperation of the university's Office of Student Disability Services and the Florida Bureau of Blind Services, the library staff will aid disabled students in obtaining special equipment they may need to use library resources.
The Curriculum Materials Center (CMC), a unit of the University Library, is located in the Education Building. The CMC provides representative K-12 curriculum materials for preview, review, analysis, and circulation. The facility serves primarily the students and faculty of the College of Education, however, it is open to all campus faculty, staff, and students. For more information on this center, see the CMC website at http://library.ucf.edu/CMC or call (407) 823-2791.
Additional library collections are available at the Brevard Community College-University of Central Florida Joint Use Library in Cocoa and at the Daytona Beach Community College Library in Daytona Beach. At both locations the university works with the local community college to provide complete information services, including materials processing and checkout. Both locations have electronic access to LUIS and to university resources on the web. Courier and intercampus loan services make the main library's collections available to UCF students at all area campus sites. For more information, see the website at http://library.ucf.edu/BranchCampuses/default.htm
University Ombuds Office
Director: Victoria Brown, Millican Hall 243, RM 247, (407) 823-6440
The Office of the Ombuds Officer provides members of the university community assistance and advice regarding concerns related to the university. These services are available to every member of the university community—students, staff, faculty, and others. Any type of concern may be brought to the attention of this office: academic, financial, housing, consumer, work-related, or personal. The university Ombuds Officer is a neutral facilitator and will listen to your concern, help you explore options, offer suggestions and advice, and assist in the resolution of your concern. Referral and direction to appropriate individuals and offices, and clarification of university policies and procedures are services of the office. All proceedings in individual cases will be held confidential by the Ombuds Officer unless otherwise authorized by the complainant, or otherwise required by applicable law, including without limitation, Chapter 119, Florida Statutes.
UCF Public Safety and Police Department
Chief: Richard P. Turkiewicz
Police Department, UCF, P.O. Box 163550, Orlando, FL 32816-3550;
(407) 823-5555, http://police.ucf.edu
Parking Services Web address: http://parking.ucf.edu
The UCF Police Department is a full-service law enforcement agency. The Patrol Division consists of police officers providing police services twenty-four hours a day, seven days a week. The officers patrol the campus on foot, marked patrol cars, canine units and on marked motorcycles. They are supplemented by additional police officers patrolling on mountain bikes and motorcycles.
The Investigations Unit consists of detectives that investigate all unsolved criminal cases. The Crime Prevention Unit presents Crime Prevention seminars for property protection and personal safety of the community. The Community-Oriented Policing program (COP) consists of five officers assigned to the UCF Housing areas. These officers work closely with the residents and housing staff in a "partnership" to reduce crimes in these areas. The Student Escort Patrol Service (SEPS) is an evening escort service for all individuals on campus. The Victim Services Unit helps victims with emotional support and practical assistance, informational and referrals, and also provides educational services. Parking Services has the responsibility of maintaining all parking facilities on the UCF campus, selling parking decals, and enforcing parking regulations.
University Writing Center
Interim Director: Dr. Haven Sweet, TR MOD 608; (407) 823-2197
The University Writing Center (UWC) offers a valuable free resource for graduate students looking for assistance with their writing. Trained graduate consultants at the UWC assist writers with all manner of projects, including course-specific term papers, conference proposals, annotated bibliographies, and GTA application essays. They also work with writers through the entire thesis and dissertation process, providing feedback on planning, research, drafting, and revising. Graduate writers working on longer projects can make a series of appointments to get regular feedback from the same consultant.
In addition, the Graduate Gateway section of the UWC website (www.uwc.ucf.edu/Grad%20Gateway/gg_home.htm) offers a useful online library of graduate writing resources, information, and links. An explanation of grant proposals, conference papers, and the stages of a thesis are available, as well as information about resume writing and sample dissertations and theses.
To work with a UWC consultant, we recommend that graduate students make an appointment, either by using our Online Scheduler on our website, stopping by TR MOD 608, or calling (407) 823-2197. Writers should bring any notes or drafts, a copy of the assignment (if any), and any relevant textbook or handbook. We also provide a convenient, friendly environment in which to compose, revise, and edit. A library of handbooks, dictionaries, rhetorics, and style books is available for use within the University Writing Center. For more information, visit the website at www.uwc.ucf.edu.
Veterans Services, Registrar's Office
Assistant University Registrar: Lee Parker, MH 161, (407) 823-2707
The Veterans Services Office (VSO) is a center for all veteran students and eligible dependents who are using VA educational benefits to further their education. The office has a professional staff augmented by student veterans to assist in providing information concerning entitlements, filing claims to the Department of Veterans Affairs (DVA), and certifying enrollment at the university. The office also provides counseling for personal and academic concerns, tutorial assistance and referral to various community agencies. Veterans and eligible dependents must be certified through Veterans Services to receive VA educational benefits. The office monitors the academic progress of all those receiving VA educational benefits. All veterans and eligible dependents are urged to consult Veteran Services early in the UCF admissions process, as well as visit the VA website at www.va.ucf.edu for information.