Student Development and Enrollment Services
Student Development & Enrollment Services (SDES) refers collectively to
the division and its many functional units responsible for the administration and
management of programs, services, facilities, and activities designed to
support and complement the educational mission of the
university while simultaneously improving the student's total collegiate experience.
In partnership with other university divisions and the community, the division
fosters a philosophy that promotes an optimal student learning environment.
The guiding purpose of SDES is to provide excellence in student services integral
to the development of a meaningful collegiate experience.
Key values in the division's organizational identity are:
caring, commitment, collaboration, honesty, inclusiveness, innovation, integrity,
loyalty, operational excellence, respect and trust.
The division administers programs involving orientation, advisement and academic
exploration, registration and admission, financial assistance, multicultural services,
personal counseling, housing, health services, career development and placement, student
activities and organizations, veterans affairs and a variety of academic development
and retention and other special programs. These responsibilities are
integral to the mission of the university, addressing the immediate needs of students and faculty
while responding to the concerns of other constituencies such as business and industry,
parents, alumni, and other educational institutions.
While it is convenient to divide the university and division into units for operational
effectiveness and efficiency, students are not so easily compartmentalized. The recognition
that each student is a whole and unique person encompasses the basic philosophy
of the Division of Student Development and Enrollment Services, perhaps this philosophy
is best reflected in the he mission statement of the division:
"The Student Development and Enrollment Services Division provides services through activities,
programs and opportunities that establish a meaningful collegiate student
learning experience.
This will be developed through a productive work environment that
recognizes employee's contributions and team work.
The primary activities, programs and opportunities of Student
Development and Enrollment Services contribute to enrollment growth, campus life
and academic development support services for a diverse and talented student population.
The composition of student services will be based on assessed needs, targeted populations and
institutional priorities.
Collaboration and partnerships will be a cornerstone within the Student Development
and Enrollment Services Division to ensure broad support and quality outcomes."
Office of the Dean of Students
The Office of the Dean of Students is the primary source for students seeking
information on nonacademic areas of the university. Additionally, the Dean and the Associate
Dean supervise the judicial affairs process and counsel students confronted with a variety
of difficulties, referring students for specialized professional services as necessary.
The Division of Student Development and Enrollment Services annually publishes the student handbook,
The Golden Rule, which contains more detailed information on student life. Copies may be obtained in
the SDES Suite, Room 282, Administration Building. Students are urged to take
advantage of the many services and educational programs available through the Dean
of Students Office and the Division of Student Development and Enrollment Services.
Student Government
Student Government's purpose is representing student views on issues affecting
UCF and promoting progressive changes to create improvements in campus life. In
advocating better communication and understanding among the UCF family, Student
Government also provides numerous services that enhance student life. These services currently
include legal services, computer labs, discount tickets to movie theaters and theme parks,
free local calling on campus telephones, and
funding for recreational services and Campus Activities Board programming. Money which
Student Government allocates for these services comes from the Activity and Service
Fees that students pay during registration.
Additionally, UCF clubs and organizations may receive funding for events, projects,
and conventions from the Student Government Senate, SG's legislative body. Student
Government also coordinates its efforts with the Florida Student Association in lobbying
for students' rights on the local, state, and national government levels.
Student Government's structure is modeled closely after our federal government
system in that there are three branches: Legislative, Judicial, and Executive. The Executive
branch, composed of the Student Body President and Vice President and their cabinet and
staff, oversees the daily administrative operation of Student Government. The Legislative
branch funds campus clubs and organizations and also passes bills and resolutions that
benefit the student body. The Judicial branch oversees hearings concerning student rights
violations.
All students are encouraged to take a active role with UCF's Student Government.
For information on how to be involved with SG or how your club or organization can
receive funding, please call the Student Government Association offices located in the
Student Union at (407) 823-2191, or visit the SG website at:
http://pegasus.cc.ucf.edu/~sga
Graduate Student Council
Graduate students, regular and post-bacs, belong to the Graduate Student Council
upon enrollment at UCF. The Graduate Student Council was formed to provide a voice
for graduate students on campus. The Council acts on behalf of all graduate students
concerning issues that pertain to them. The Council provides information to new
graduate students at college orientations. For more information about this organization, please
call Graduate Studies (823-6432) or consult GSC's website at:
http://pegasus.cc.ucf.edu/~gsa
Student Services
Student Legal Services
Student Resource Center, Room 155
(407) 823-2538
Student Legal Services provides students with advice and consultation, including
court representation, in selected areas of law such as landlord/tenant, consumer, simple
wills, and noncriminal traffic. Each eligible student (an undergraduate or graduate enrolled
at UCF) is entitled to consult with a Program Attorney, about any legal matter not
excluded by program guidelines, free of charge. Students in need of legal services should
contact Student Legal Services at (407) 823-2538, or Student Resource Center, Room 155. This service
is by appointment only. No legal advice is given over the phone.
University Counseling and Testing Center
Student Resource Center, Room 203
(407) 823-2811
The University Counseling and Testing Center, located in the Student Center, offers
a professional staff of psychologists and counselors to assist students through
educational, vocational, and career counseling; and personal, social, relationship, marriage, and
family counseling.
The Center presents special programs throughout the year, including training in
relaxation and coping skills, self-hypnosis training, stress reduction training, and group
psychotherapy. All Center services are free to UCF students.
Career Resource Center - Career Planning and Placement
Student Resource Center, Room 185
(407) 823-2361
KnightLink (24-hour jobline): (407) 823-6200
The Career Resource Center provides a broad range of career-related services to
UCF students, alumni, and employers. The center runs five career expos and fairs,
offers weekly career planning mini-classes and hosts several hundred employer recruiting
visits each year. To help students navigate the complexities of the job market, the center
offers a database information management system which can
refer their resumes to interested employers. Full-time and part-time jobs now are listed on
a 24-hour telephone jobline called KnightLink (407-823-6200). An employer
information library can provide needed information. Career Development
Coordinators are available to assist with individual career needs.
Students just beginning studies at UCF are encouraged to begin thinking about careers
as soon as possible. For more information, please visit the center.
Housing
Regularly enrolled single students paying registration fees for a minimum of nine
semester hours may apply for assignment to University residence, consisting
of residence halls and apartment-style units. However in the
residential halls, priority is given to incoming Freshmen who occupy approximately 70 percent
of the university's housing capacity and, current residents, who occupy most of the University's
remaining spaces. Upper-level single students are given priority for
assignment to the University's on-campus apartment-style residential
facilities on a space-available basis. There is no on-campus married
student housing.
Off-Campus Housing
As limited on-campus housing is available to graduate students, most
graduate students live in apartments and condominiums located near campus. Rates average
$400- $500 for a one-bedroom apartment. The Graduate Student
Handbook has more information concerning off-campus housing.
Within a two-mile radius of the UCF campus, there are privately owned residence
hall complexes and numerous apartment and duplex communities housing students attending
the Unversity. Sidewalks, bike paths, and LYNX bus service connect many of
these facilities with the university. Students living off-campus are invited to participate in one
of the university meal plans.
Student Health Services (SHS)
Recognizing the importance of life-style in health and the prevention of disease,
Student Health Services combines quality care for illness and accidents with an aggressive
health education and life-style enhancement program. A Student Wellness Advocate
Team (SWAT) enhances the health promotion efforts of the Wellness Center. The Student
Health Advisory Committee (SHAC) serves as liaison representing students for health
center programs and operation.
The Student Health Center (SHC) is staffed by medical and osteopathic physicians,
advanced registered nurse practitioners, pharmacists, physician assistants, registered nurses and a
full complement of other medical support personnel. Full referral service to Orlando
area specialists is established. The effort is always made to refer patients to providers
who accept their insurance or meet their HMO requirements.
Each student who pays the UCF health fee is entitled to the benefits provided through
the SHS and outlined in the SHS brochure. Copies of the brochure are available in the
SHC and are mailed to students along with the optional
health and accident insurance materials.
Office consultations and most SHS programs are provided without additional costs.
Laboratory tests, x-rays, medications, and some supplies require additional but
significantly reduced payments, which may be made with cash, credit card, personal check,
or charged to the student's account.
Optional Health and Accident Insurance may also be purchased by response to the
mailers or by contacting the Division of Student Development and Enrollment
Services or Student Government. Please
remember that optional health and accident insurance is not part of the SHS program, but
is designed to provide for health coverage needs which are beyond the scope of the SHS, such
as hospital referrals. Charges incurred outside the SHC are the responsibility
of the student. Arrangements for highly confidential AIDS testing on campus
may be made by calling the HIV AIDS Education office at UCF-AIDS (407-826-2437) or
Health Resource Center (407-823-5841).
Charges incurred outside the SHC are the responsibility of the student. A variety of
laboratory and x-ray tests are available at the SHC. Testing for HIV (AIDS virus) is not
done routinely in our laboratory because a program for anonymous testing is available
elsewhere, and arrangements for highly confidential AIDS testing on campus may be made
by calling the HIV AIDS Education office at UCF-AIDS (407-826-2437) or Health
Resource Center (407-823-5841).
When the SHC is not open, students can call the Police Department to obtain help for urgent needs.
By Board of Regents regulation, each student must demonstrate Rubella and
Rubeola immunity prior to registration. Immunizations are made available within
limited hours during orientation to help those who have been unable to
receive immunization prior to that time.
Blood drives are held several times annually on campus by the Central Florida
Blood Bank. Students, faculty, staff, and family members are eligible for credits from the
blood bank simply by identification and demonstrated need, even if they have not donated blood. Contact the Nurse Supervisor at (407) 823-5275 to make arrangements.
Student Union
The UCF Student Union is the center of student life on campus. The Student Union
serves the entire campus community with a wide variety of programs, services, and
facilities including restaurants, shops, a pub and game room, computer lab, meeting rooms,
and student offices. The building is open seven days a week when school is in regular
session. The Student Union is partially funded through Activity
and Service fees allocated by the Student Government.
Reservations for space in the Student Union can be made at the
Student Union information desk, or by calling 823-0001. Student Union administrative
offices are located in the Student Union, Room 312.
Office of Student Activities
Student Union, Room 208
(407) 823-6471
The Office of Student Activities provides programs, resources, and services that
enhance student life at the University of Central Florida. The Office of Student Activities
registers over 200 student organizations and advises the Campus Activities Board (CAB), the
Consultants for Effective Leadership (CEL), Volunteer UCF, Diversity
Dialogue Consultants, and Leadership Services.
Other programs and services sponsored through this office include the Knights of the
Roundtable and Family Weekend. For further information regarding student activities, call (407)
823-6471 or visit the Office of Student Activities, Student Union, Room 208, or visit the
office's website at:
http://pegasus.cc.ucf.edu/~osa
Recreational Services
Located next to the UCF pool
(407) 823-2408
The Office of Recreational Services offers a variety of sports and
recreational opportunities to the students of UCF and their immediate
families and the UCF faculty, staff, and Central Florida Research Park
Recreational members. Recreation
memberships may be purchased by the semester or for the year.
These opportunities include intramural sports leagues and tournaments, organized
recreation and fitness programs, unstructured open recreation, sports-related
special events, and racquet stringing. Students may check out equipment
for use on and off campus.
Office of Student Information and
Evening/Weekend Student Services
Office:(407) 823-3111
Student Information "Buzzline": (407) 823-5479
The Office of Student Information and Evening/Weekend Student Services is a
one-stop communication center committed to gathering and disseminating information to
students. In addition, the office provides student services to students taking classes in the
evenings and on weekends, allowing them to take care of university
business during off-hours.
Information Centers and Evening Student Services
| 8:00 a.m. to 9:00 p.m. |
Monday through Thursday |
| |
Second-floor Administration Building, Education Building Lobby, and College of Business Lobby |
| 8:00 a.m. to 5:00 p.m. |
Friday (same locations as above) |
| |
| Weekend Student Services |
| 10:00 a.m. to 2:00 p.m. |
Saturday at SG Kiosk
(407) 823-6328 |
2:00 p.m. to 5:00 p.m. |
Sunday at SG Kiosk
(407) 823-6328 |
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International Student Services
Ying Center Building
(407) 823-2337
The International Student Office provides services for all international students and
resident aliens. Its central role is to assist international students and scholars, attending
UCF, to adjust to the changing life-style in order to achieve their educational goals and gain
a meaningful living experience in the United States. The office provides a wide range
of special services including issuance of immigration forms 1-20 A/B and IAP-66,
assistance in locating off-campus apartments, counseling on personal, financial, academic, and
cross-cultural communication matters, advisement in immigration and tax matters, promotion
of cultural and educational activities. More information may be
obtained from the International Student Services Office, Ying Center Building, or by calling
(407) 823-2337.
Multicultural Student Services
AD 145
(407) 823-2716
The office
of Multicultural Student Services (MSS) provides comprehensive academic
support, cultural enrichment, consultation, and referral services that promote
the recruitment, admission, retention, and graduation of African-American,
Hispanic American, Asian-American, and Native American students. MSS offers
personalized advising and support, monitors academic progress, and designs
and coordinates cultural and social activities to assist multicultural
students in realizing their academic, career, and personal goals. MSS
serves as the focal point of operations in adressing the specific needs,
issues, and concerns that confront students of color at UCF.
Student Disability Services
AD 149, P.O. Box 160161, Orlando, FL 32816-0161
(407) 823-2371
Student Disability Services provides information and orientation to campus facilities
and services, assistance with classroom accommodations, assistance with course
registration, disabled parking decals, counseling, and referral to campus and
community services for students with disabilities. Services are available to students whose
disabilities include, but are not limited to, hearing impairment, manual dexterity impairment,
mobility impairment, specific learning disability (such as dyslexia), speech impairment, visual
impairment, or other disabilities which require administrative or academic adjustments.
Students who have a disability that may require special assistance are requested to
voluntarily contact the Office of Student Disability Services. All information is
confidential and will be used only to assist the student.
Information and assistance are available for faculty members working with students
who have disabilities.
A Telecommunication Device for the Deaf (TDD) is available for hearing-impaired
or speech-impaired persons with TDD's to contact the university (phone (407)
823-2115 for TDD calls ONLY).
Creative School for Children
Phone:(407) 823-2726
The Creative School for Children (Educational Research Center for Child
Development) provides an educational program, including kindergarten and first grade, for children
two through seven years old. The daily program is planned and conducted by degreed
teachers. The program provides a wide variety of experiences in art, music, language,
motor skills, science, math, social studies, perceptual development, socialization, and
self-discovery. Planned and spontaneous field trips and special family programs are a part of
the yearly schedule. Experiences in observation and training in academic areas are
made available to university students. Opportunities for educational research are available
to university faculty and graduate students. Hours are 7:45 a.m. - 5:15 p.m., Monday through
Friday. The school remains open until 6:00 p.m. for late pick up.
A Flex Time program is provided for children three through five years of age. This
program provides educational activities for children who need part-time schedules.
The school conducts a recreational camp for elementary school children during
summer semester.
Office of Veterans' Affairs
Student Resource Center, Room 132
(407) 823-2707
The Office of Veterans' Affairs (OVA) is a center for all veterans and eligible
dependents, including students
who are using VA educational benefits to further their education. The office has a
professional staff augmented by student veterans to assist in providing information concerning
entitlement, filing claims to the Department of Veterans Affairs (DVA), and certifying
enrollment at the university. The office also provides counseling for personal and academic
concerns, tutorial assistance, and referral to various community agencies. Veterans
and eligible dependents must be certified through the Office of Veterans' Affairs to
receive DVA educational benefits. The office monitors the academic progress of all those
receiving DVA educational benefits.
All veterans and dependents are urged to contact the office at an early stage in the
process of applying for admission; especially post-baccalaureate students and students
pursuing a Florida Teachers Certification.
Veterans' Benefits
Veteran and dependents eligible to receive VA benefits must make initial contact with
the Veterans Certification Office. To maintain eligibility for DVA education benefits,
students must adhere to the policies and procedures contained in the UCF "Student Veteran
Handbook" and DVA rules and regulations. A copy of the "Student Veteran Handbook" can
be obtained at the Office of Veterans' Affairs.
The OVA evaluates and awards transfer credit for military training and education in
accordance with Department of Veterans Affairs regulations and UCF policies. Credit
is awarded for schools and courses only. Transfer credit is not awarded for
experience, military skills level, and/or special certifications. In addition, no credit
is awarded for Basic Military Training. Transfer Credit is awarded per the recommendations
of the ACE (American Council on Education) guide, based upon courses and/or training listed on the DD
Form 214 or other official military records. U.S. Air Force veterans are asked to provide official copies of
Community College of the Air Force transcripts to the Admissions office.
Students eligible for DVA education benefits, may also be eligible for a VA Deferral
of Tuition and Fees. The VA Deferment due date is published in the Class Schedule
each semester. STUDENTS ELIGIBLE FOR FINANCIAL AID ADEQUATE TO COVER
TUITION AND FEES ARE NOT ELIGIBLE FOR THIS DEFERMENT.
Veterans, Reserve, and National Guard members and eligible dependents who are
graduate or post-baccalaureate students (including those pursuing the Florida Teaching
Certificate) are required to carry 6 semester hours in courses numbered 5000 and above
for full-time benefits; 4-5 semester hours in courses numbered 5000 and above for
three-quarter time benefits; and 3 semester hours in courses numbered 5000 and above
for half-time benefits. Students pursuing course work while in a post-baccalaureate
status can only receive benefits for courses that will be accepted for transfer into a
graduate program when they are given graduate status (normally 9 semester hours).
Graduate and post-baccalaureate students may take undergraduate courses, if a
required part of the program of study, but must take a least one graduate-level course (5000
level or above) to be paid at the above rate. Students who are taking only
undergraduate-level courses must carry at least 12 semester hours for full-time benefits; 9-11 semester
hours for three-quarter time benefits; and 6-8 semester hours for half-time benefits. Five
(5) semester hours or less will be reimbursed at the cost of tuition and fees or
quarter-time depending on the DVA education benefit program. Note that a different method is used
to compute training time for the summer semester. Contact the Office of Veterans'
Affairs for clarification and guidance.
In order to receive veterans' educational benefits, students must maintain
satisfactory academic progress, and conduct. Accordingly, benefits will be terminated for
individuals who are disqualified, excluded, suspended or expelled from the university. If reinstated
by the university and College of major following disqualification, exclusion, suspension
or expulsion, the veteran or eligible dependent must contact the Office of Veterans' Affairs
to have their DVA educational benefits restarted. Graduate students will continue to
receive education benefits as long as the GPA earned each semester meets the college of
major requirement (normally a 3.0). Students who fail to maintain graduate standing and
are reverted to post-baccalaureate status can only be certified for courses required by
the program and needed to matriculate.
University Ombuds Office
AD 338F
(407) 823-6440
The Office of the Ombuds Officer provides members of the university community
assistance and advice regarding concerns related to the university. These services are
available to every member of the university communitystudents, staff, faculty, and
others. Any type of concern may be brought to the attention of this office: academic,
financial, housing, consumer, work-related, or personal. The university Ombuds Officer is a
neutral facilitator and will listen to your concern, help you explore options, offer suggestions
and advice, and assist in the resolution of your concern. Referral and direction to
appropriate individuals and offices, and clarification of university policies and procedures are
services of the office. All proceedings in individual cases will be held confidential by the
Ombuds Officer unless otherwise authorized by the complainant, or otherwise required by
applicable law, including without limitation, Chapter 119, Florida Statutes.
The university Ombuds Officer is located in the Administration Building, Room 338F.
Appointments may be made by calling 823-6440.
Other Student Services on Campus
UCF Alumni Association
Administration Building, Room 340
(407) UCF-ALUM
The University of Central Florida Alumni Association was developed to maintain
awareness and support of the university by our alumni. Membership is open to all alumni
and friends of the university. Membership in the alumni association provides many
benefits, including:
- Subscription to
Pegasus, the Alumni Association's award-winning magazine that
keeps you up-to-date on university and alumni happenings
- Career resources and placement opportunities available nationwide
- Discounts on hotels, rental cars, theme parks and more
- Free borrowing at the UCF Library (main branch)
- 15% discount on UCF logo items at local merchants, including the UCF Bookstore
- Free or discounted admission at Association-sponsored alumni events
- Personal and professional networking opportunities
- Plus more than 40 other benefits and services available
only to dues-paying members of the UCF Alumni Association!
In addition, the Alumni Association provides over $40,000 each year in scholarships
to UCF students.
For more information on becoming a member of your UCF Alumni Association or to
find out about our scholarships, contact the Alumni Association at (407) UCF-ALUM or stop
by Administration 340. (For unique activities to take part in while a student at UCF, ask
for information about joining the Student Alumni Association.)
University of Central Florida Foundation, Inc.
Phone:(407) 249-4740
The UCF Foundation, Inc. is a nonprofit, tax-exempt corporation directed by a
sixty-member community-based Board of Directors that encourages, solicits, receives, and
administers private gifts and bequests of property and funds for scientific, educational, and
charitable purposes. All gifts to UCF are received and processed through the Foundation for
support of the university.
University Bookstore
P.O. Box 162444, Orlando, FL 32816-2444
(407) 823-2665
The university Bookstore is owned and operated under a contractual agreement with Barnes and Noble.
The university Bookstore is located in the Student Services Building and is open to the public.
In addition to textbooks and school supplies, this facility offers a complete line of
UCF insignia clothing and gift items. The UCF Graduate
Catalog is available at the Bookstore. It costs $3.00 at the store
or $6.00 if it is mailed.
Campus Security Information and Reports
Police Department, UCF, P.O. Box 163550, Orlando, FL 32816-3550
(407) 823-2429
The UCF Police Department is a full-service law enforcement agency. The
Patrol Division consists of police officers providing police services
twenty-four hours a day, seven days a week. The officers patrol the campus
on foot and in marked patrol cars. They are supplemented by additional
police officers patrolling on mountain bikes.
The Investigations Unit consists of detectives that investigate all
unsolved criminal cases. The Crime Prevention Unit presents Crime Prevention
seminars for property protection and personal safety for the community.
the Crime Prevention Unit also supervises the Community-Oriented Policing
program (COP), which consists of five officers that are assigned to the
UCF Housing areas. These officers work closely with the residents and
housing staff in a "partnership" to reduce crimes in these areas. The
Crime Prevention Unit also hires and trains students for the Student
Escort Patrol Service (SEPS), which is an evening escort service for all
individuals on campus. The Victim Services Unit helps victims with emotional
support and practical assistance, information and referrals, and also provides educational
services.
The UCF Police Department provides a free brochure titled, "Police Service
and Safety Guide," in accordance with the Federal Crime Awareness and
Security Act of 1990; please call for your copy.
For general, nonemergency police information call (407) 823-5555.
For emergency fire, medical, or police responce call 911.
Crime Prevention Unit - (407) 823-2165
Student Escort Patrol Service (SEPS) - (407) 823-2424
Victim Services Unit - (407) 823-2425 or (407) 823-6069
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